ACCOUNT HANDLING STAFF
About This Role
An Account Handling Staff (often called Account Handler or Account Support Staff) job description describes a role that manages customer or client accounts, supports the sales or finance team, and ensures smooth day‑to‑day account operations.
Typical responsibilities
Manage client accounts: Maintain up‑to‑date customer records, monitor account status, and follow up on inquiries, orders, or outstanding payments.
Process orders and invoices: Help prepare, check, and send invoices, receipts, and related documents, and track whether payments are received on time.
Provide customer support: Answer account‑related questions, resolve billing or service issues, and escalate complex problems to managers or finance teams.
Coordinate with internal teams: Work with sales, finance, or logistics to ensure accounts are set up correctly, renewals are handled, and service levels are met.
Run reports and follow‑up: Prepare simple account summaries, highlight overdue balances, and assist in dunning or collection activities if needed.
Common skills and qualifications
Strong communication and organisational skills, with the ability to handle multiple accounts and deadlines.
Comfort with spreadsheets, basic accounting software, and email systems, plus attention to numbers and detail.
Often an entry‑ to mid‑level role; many employers accept candidates with a high school diploma or business diploma and some experience in customer service, sales support, or finance.
نوع الوظيفة: دوام كامل
الراتب المدفوع: QAR٤٬٥٠٠٫٠٠ لكل شهر
موقع العمل: بشكل شخصي
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