Account Executive, Spectrum Community Solutions
Role Overview
Are you a strategic sales executive who enjoys building relationships? Are you results-driven looking to not only meet your goals, but exceed them? If so, working as a Spectrum Community Solutions Account Executive on our fast-paced sales team may be right for you.
At Spectrum, we keep millions of customers connected across our footprint. Our products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives.
As an Account Executive, you will prospect within your territory to identify and build relationships with the builders and property managers of multiple dwelling unit (MDU) communities, working every lead from initial contact to sale. This individual contributor role will have you in the office and out in your sales territory, serving as a trusted advisor to help your customers find the right products and services to meet their needs. You’ll receive continuous support from the sales enablement and engineering teams, as well as your leaders, to help you succeed.
Account Executives have the opportunity to build rewarding careers with us while achieving their financial goals. As a member of our team, you’ll have the tools and resources needed to build a long and successful career with us. A minimum of one year of experience in a sales environment is required.
Full-time
Entry to mid-level
Career progression opportunities - earn more as you grow
Paid on-the-job training
Key Skills for This Role
Full Job Posting
Overview
Are you a strategic sales executive who enjoys building relationships? Are you results-driven looking to not only meet your goals, but exceed them? If so, working as a Spectrum Community Solutions Account Executive on our fast-paced sales team may be right for you.
At Spectrum, we keep millions of customers connected across our footprint. Our products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives.
As an Account Executive, you will prospect within your territory to identify and build relationships with the builders and property managers of multiple dwelling unit (MDU) communities, working every lead from initial contact to sale. This individual contributor role will have you in the office and out in your sales territory, serving as a trusted advisor to help your customers find the right products and services to meet their needs. You’ll receive continuous support from the sales enablement and engineering teams, as well as your leaders, to help you succeed.
Account Executives have the opportunity to build rewarding careers with us while achieving their financial goals. As a member of our team, you’ll have the tools and resources needed to build a long and successful career with us. A minimum of one year of experience in a sales environment is required.
Full-time
Entry to mid-level
Career progression opportunities - earn more as you grow
Paid on-the-job training
Success Profile
What does it take to be a successful Account Executive? Here's what we're looking for.
Communicator
Competitive
Active Listener
Persuasive
Results-driven
Skilled Presenter
Day in the Life
How We Prepare You
Unlimited Opportunities to Grow
Our Account Executives spend their day meeting with builders and property managers of multi-dwelling unit (MDU) communities to make a sale. As a member of our team, you will:
Spend your days generating sales leads with prospective customers by educating them about our products and services
Build rapport and engage with builders and property managers through active listening
Share recommendations on bundled services solutions aligned to their needs
Negotiate contracts and conduct post-sale activities
Maintain accurate records of all customer interactions
Your Schedule
- Account Executives typically operate during standard business hours but have the flexibility to manage their time and prioritize tasks to maximize their earnings potential.
- Working at Spectrum is more than a job; it's an opportunity to build a long and successful career. As an employee, you will become part of a company that is invested in you. We will provide you with the training, tools, programs, and resources to get you up to speed.
- To set you up for long-term success, we will work with you to ensure you feel confident in your new role and help you fine-tune your skills for maximum impact.
Paid Training
Work smarter, not harder. Account Executives participate in comprehensive, paid training to learn all about our winning sales techniques, products, and services. Your learning journey includes:
Technology to help you reach your goals
Virtual classroom training and face-to-face sales training with tenured team members
Ongoing updates to ensure your knowledge of Spectrum products and services is evolving
Your Earnings Elevated
Earn more, faster. Our total compensation package creates opportunities for significant earnings with a competitive salary, cash incentives during your ramp-up period, uncapped commissions, and paid mileage.
When you’re motivated, have a strong work ethic, and believe in our products and services — it shows. Work hard and you’ll see the financial rewards from your time, energy, and effort. We’ll celebrate your successes with other incentives including merchandise, experiences, gift cards and more. Top performers also have the opportunity to attend an all expenses paid trip to recognize their contributions to our success.
Whether you’re sharpening your skills through continued education or taking on new responsibilities to get to the next level, the opportunities for personal and professional growth are unlimited. Continuous learning, networking and hitting your sales goals will help fuel your growth and success. Top performers will have opportunities to advance into manager and director roles – and beyond.
You’ll also be able to continue or complete your education and develop skills for in-demand roles – 100% tuition-free . Our Education Benefit gives full-time employees access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost . Full-time employees can also receive up to $10,000 per year towards graduate degrees and other programs outside of the catalog after one year of service.
Rewards
Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:
Competitive Compensation Competitive starting wages with opportunities to increase your earnings as you grow.
Competitive Compensation
- Supporting Well-Being High-quality and affordable health and insurance benefits.
Supporting Well-Being
Retirement Plan 401(k) with 100% company match up to 6% of pay – that’s a total of 12% per year in retirement contributions.
Retirement Plan
Employee Stock Purchase Plan Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
Employee Stock Purchase Plan
Free & Discounted Products Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
Free & Discounted Products
Education Benefit Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Responsibilities
- Are you a master negotiator with a proven track record in driving sales success? Join Spectrum Community Solutions as a seasoned and results-oriented sales professional. In this strategic role, you will implement innovative sales strategies to secure our services in multiple dwelling unit (MDU) properties, ensuring maximum product and service penetration. Your expertise will directly contribute to our organization's growth and revenue.
- What our Account Executives for Community Solutions enjoy most about the role
- Simplifying and enhancing the customer experience.
- Developing strategic sales presentations to secure long-term R.O.E agreements with MDUs and SFUs.
- Exceeding quarterly revenue sales quotas across all products, including HSD, video, managed Wi-Fi, and other bulk services.
- Building consultative relationships with high-level clientele to offer the best products/services and maximize client NOI.
- Negotiating competitive MDU sales agreements while navigating the legal redline process and leveraging product knowledge to develop proposals and contracts.
- Working Conditions
- Office environment.
- Travel as required, up to 50% of the time. Travel will primarily include day trips with occasional overnight travel required.
- Required Qualifications
- Education : Bachelor's degree or relevant work experience.
- Bachelor's degree or relevant work experience.
- Experience : Up to 1+ year(s) of strategic planning and problem-solving skills to develop effective sales strategies. Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
- Up to 1+ year(s) of strategic planning and problem-solving skills to develop effective sales strategies.
- Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
- Technical Skills : Proven negotiation skills and contract proposal/review experience. Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
- Proven negotiation skills and contract proposal/review experience.
- Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
- Skills & Abilities : Detail-oriented for accurate forecasting and tracking customer interactions. Effective communicator via phone, email, and WebEx to enhance client relationships. Strong multi-tasking abilities for organization and efficiency. Consultative sales experience to meet client needs. Excellent verbal, written, and interpersonal skills to build rapport. Self-motivation and efficiency within deadlines for productivity. Adaptable communication style and professional poise to connect with stakeholders. Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.
- Detail-oriented for accurate forecasting and tracking customer interactions.
- Effective communicator via phone, email, and WebEx to enhance client relationships.
- Strong multi-tasking abilities for organization and efficiency.
- Consultative sales experience to meet client needs.
- Excellent verbal, written, and interpersonal skills to build rapport.
- Self-motivation and efficiency within deadlines for productivity.
- Adaptable communication style and professional poise to connect with stakeholders.
- Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.
- Preferred Qualifications
- Skills: Experience with CRM systems (Salesforce). Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook). Automated reporting and analysis application. Recent experience negotiating long-term R.O.E agreements with MDU. Familiarity with the cable industry for business context.
- Experience with CRM systems (Salesforce).
- Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Automated reporting and analysis application.
- Recent experience negotiating long-term R.O.E agreements with MDU.
- Familiarity with the cable industry for business context.
- Experience : 3-5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment. 3-5+ years of consultative sales experience. 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.
- 3-5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment.
- 3-5+ years of consultative sales experience.
- 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.
About Spectrum
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