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Account Director (Maternity Cover, Fixed-Term)

crowd
Abu Dhabi, UAE
Fulltime, Contract
Director
Onsite
Discovered Today
Agency account managementIntegrated, multi-channel accountsSocial mediaPerformance marketingMedia buyingWebsite development and maintenance

Full Job Posting

Role overview

Own the senior client relationship for a prestigious, multi-faceted Abu Dhabi Government account at Crowd, a creative and digital agency based in Dubai.

Set direction for integrated delivery across social media, performance and media buying, website, SEO/GEO, and content marketing.

Report to the Group Managing Director.

Work arrangement

  • Full-time, fixed-term maternity cover from mid-November 2026 to 31 March 2027, approximately 5.5 months.
  • Hybrid and remote-first during UAE business hours, Monday to Friday, 9:00 AM to 6:00 PM GST, with regular in-person client meetings, workshops, and steering reviews in Abu Dhabi.
  • Candidates must be based in the UAE and have their own means of transport.

Responsibilities

  • Lead senior government stakeholder relationships and manage complex expectations, approvals, and high-priority requests.
  • Chair monthly steering reviews and lead weekly status meetings and working sessions, virtually and on-site.
  • Provide strategic counsel on integrated communications and digital transformation and resolve client challenges early.
  • Direct multidisciplinary teams across social media, paid performance and media buying, website development and maintenance, SEO/GEO, and content marketing.
  • Develop account plans, scopes of work, and creative briefs from government mandates, and ensure timelines are met.
  • Own quality across client-facing presentations, campaign reports, digital deliverables, and strategy documents.
  • Manage account P&L, retainer utilization, scope burn, margins, billing, media-spend reconciliations, and third-party vendor costs.
  • Report account performance, forecasts, and resource needs; identify account-growth opportunities.

Requirements

  • 8+ years of agency account management experience, including at Account Director level or as a senior lead on integrated, multi-channel accounts.
  • Hands-on understanding of social media, performance and media buying, web development, SEO/GEO, and content marketing.
  • Confidence with formal protocol, layered government approvals, tight response windows, and fast-turnaround announcements.
  • Strong commercial acumen in P&L ownership, retainer burn, and margin management.
  • Executive presence, excellent written and verbal communication, and a structured, detail-oriented approach.
  • UAE or Abu Dhabi Government experience is strongly preferred.

Preferred qualifications

  • Arabic fluency, written and spoken, is advantageous for government relations and Arabic copy review.
  • Familiarity with Abu Dhabi Government brand guidelines and protocol is preferred.
  • Experience with digital project management tools and media reporting platforms is preferred.

Schedule

  • UAE business hours are Monday to Friday, 9:00 AM to 6:00 PM GST.
  • The fixed-term maternity cover runs from mid-November 2026 through 31 March 2027.

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