Account Director, Design & Technology (I) - China

Build and strengthen relationships with creators in Kickstarter’s community, connecting with promising businesses and individuals who could use Kickstarter to bring impactful projects to life.

Track creator interactions using Kickstarter’s CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support.

Own relationships with top-tier creators in the category of focus, assuring consistent communication to retain their business and collaborating with Kickstarter’s creator success team to support their launches.

Identify opportunities to educate and empower creators by sharing best practices, industry insights, and platform resources.

Serve as the face of Kickstarter within the category of focus, working with Kickstarter’s Communications and Marketing teams to pursue public and press appearances as well as in-person and virtual one-to-many community development opportunities.

Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build Kickstarter’s referral pipeline.

Collaborate with industry stakeholders to expand Kickstarter's reach and visibility within key creative communities.

Contribute to Kickstarter’s strategy for industry events, attending as a representative to engage with creators and industry audiences through networking and public speaking opportunities.

Leverage events to connect with new and returning creators, positioning Kickstarter as the go-to platform for their funding needs.

Contribute to the strategy for category of focus, collaborating across the company to meet key targets for revenue, creator retention, and growth.

Advocate for Kickstarter in a competitive funding landscape, identifying and pitching new prospective creators while working to re-engage and win back those exploring alternate funding paths.

Gather market intelligence on industry trends and competing platforms to inform outreach strategies and positioning.

Support the development and rollout of new product features and services by recruiting beta participants and driving adoption among priority creators.

Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders and collaborating across teams to enhance the creator experience.

Utilize Kickstarter’s category-specific curation channels to showcase creators' work and collaborate with marketing teams to feature priority creators across brand channels.

Develop strategies to highlight success stories and inspire new creators to engage with Kickstarter.

You have at least 5 years of professional experience working in Design & Technology, including a network of connections with the community and industry knowledge.

You have experience and orientation to the Shenzhen and greater China technology ecosystem.

You have exceptional communication skills in both Mandarin and English: adept at speaking and presenting to small and large groups, and able to represent Kickstarter in a positive light at industry events.

You have experience working within a global business or startup, working across Asia and North America.

You have strong knowledge of Design & Technology and an understanding of what makes projects in these areas a good fit for Kickstarter.

You have a demonstrated ability to collaborate and execute on strategic plans that get data-driven results.

You have a strong sense of what makes projects within your categories of focus stand out — with the ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently.

You can read more about our benefits and working at Kickstarter at our Jobs page: https://jobs.kickstarter.com/

We’re currently able to support employees based in the following US locations: CA, CO, CT, GA, IL, MA, MD, NC, NJ, NY, OR, SC, VA, VT, and WA. We're also able to support employees in the United Kingdom. If you live in—or are willing to move to—any of these locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description.

Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity, and we are committed to an inclusive work environment.

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