Accommodation Specialist
Skills
About This Role
Overview
English Version
We are looking for an
Accommodation Coordinator
to join our team.
The ideal candidate will be responsible for managing accommodation operations and ensuring a smooth and high-quality experience for clients.
Responsibilities
- Manage daily accommodation operations and bookings.
- Handle platforms such as Booking.com, Airbnb, and others.
- Monitor availability and manage calendars.
- Coordinate with housekeeping, maintenance, and operations teams.
- Respond to customer inquiries professionally.
- Resolve accommodation-related issues efficiently.
- Track guest reviews and improve customer experience.
- Prepare performance and occupancy reports.
Requirements
- Previous experience in accommodation, hospitality, or property management.
- Familiarity with booking platforms (Booking, Airbnb, Agoda).
- Strong communication and customer service skills.
- Ability to multitask and work under pressure.
- Good knowledge of Excel or PMS systems.
- Good command of English is preferred.
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