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Access Representative - Patient Registration - Variable - FT

Memorial Hospital Enterprise
Gulfport, USA
Full-time
Onsite
Discovered 3 weeks ago

Full Job Posting

Qualifications

  • Education:
  • High school diploma or GED equivalent.
  • Experience:
  • One year previous clerical experience, preferably in a healthcare setting in the areas of admissions and/or billing, with an emphasis on customer service.

Responsibilities

  • Coordinates effective day to day operations of an assigned area or designated patient population.
  • Communicates patient/family health care needs to appropriate health care provider.
  • Screens patients for referral to Financial Assistance Program and other government funded agencies.
  • Participates as a member of the Care Team to achieve business goals, clinical/quality outcomes and customer satisfaction.
  • Performs other related duties as assigned or requested.
  • No specific complaints received/problems identified regarding lack of responsiveness
  • Answers phone and intercom system properly and delivers messages promptly and accurately.
  • Orients patient/family to unit/room, visiting hours, and policies.
  • Obtains and verifies precertifications on all patients with payor requirements
  • Maintains and balances cash drawer
  • Processes all consults/stat orders accurately and timely.
  • Ensures proper communication to health care provider and other departments to meet patient/unit needs and follow up PRN.
  • Accurately provides diagnostic prep information when scheduling patients.
  • Informs appropriate staff when a scheduled patient has arrived.
  • Assists with distribution and updates required record of distributed radiology Reports
  • Initiates and maintains integrity of requests, patient jackets and film release documents.
  • Assists in collection and reporting of statistical data
  • Screen patients for complaints of incomplete requirements.
  • Screen patients for inappropriate proof of income and documentation Submitted to Financial Assistance Committee.
  • Provides assistance to team members as requested or necessary.
  • Participates on committees/councils as requested/required.
  • Communicates operational issues clearly and effectively within the team and outside the team as appropriate.
  • Safeguards confidential information.
  • Ensures all work areas kept clean and reports any equipment malfunctions to a supervisor.
  • Regular and timely attendance is required for this position.
  • Performance of duties will be in compliance with all laws and regulations governing healthcare organizations
  • Contributes to the daily operation of the division/department by performing other roles as needed.
  • Completes special duties/projects as assigned.
  • No specific complaints received/problems identified regarding lack of responsiveness Answers phone and intercom system properly and delivers messages promptly and accurately. Orients patient/family to unit/room, visiting hours, and policies. Obtains and verifies precertifications on all patients with payor requirements Maintains and balances cash drawer
  • Processes all consults/stat orders accurately and timely. Ensures proper communication to health care provider and other departments to meet patient/unit needs and follow up PRN. Accurately provides diagnostic prep information when scheduling patients. Informs appropriate staff when a scheduled patient has arrived. Assists with distribution and updates required record of distributed radiology Reports Initiates and maintains integrity of requests, patient jackets and film release documents. Assis
  • Screen patients for complaints of incomplete requirements. Screen patients for inappropriate proof of income and documentation Submitted to Financial Assistance Committee.
  • Provides assistance to team members as requested or necessary. Participates on committees/councils as requested/required. Communicates operational issues clearly and effectively within the team and outside the team as appropriate. Safeguards confidential information. Ensures all work areas kept clean and reports any equipment malfunctions to a supervisor. Regular and timely attendance is required for this position. Performance of duties will be in compliance with all laws and regulations governi
  • Contributes to the daily operation of the division/department by performing other roles as needed. Completes special duties/projects as assigned.

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