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Access Representative, Admitting & Registration, Full-Time, First

UC Health Career Site
Cincinnati, USA
Full-time
Junior · 1–3 years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

Qualifications

  • Education and Experience Requirements:
  • High school diploma or GED required.
  • 1-3 years of experience in registration, billing, customer service, or managed care organization preferred.
  • Analytical skills; able to problem solve.
  • Computer Literacy
  • Excellent communication, problem solving skills, and ability to deal with customers who are often adversarial.
  • Ability to interact independently to resolve customer service issues.
  • Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
  • About UC Health
  • UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
  • At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.

Responsibilities

  • Job Responsibilities
  • Create Epic accounts from scheduling appointment. Attempt to obtain demographic and insurance information as indicated in the Pre-Registration Minimum Data Set, Documentation Standards and Situation Response Guidelines to create, update and secure accounts. Screens and completes all required documentation and prioritizes all insurance coverage's as primary, secondary, tertiary. Completes required MSP questionnaires for all appropriate patients.
  • Answer questions regarding patient's appointment or transfer to the appropriate scheduling department, service area, or physician office.
  • Properly codes Daily Worklist according to Worklist Coding Standards appropriate to the specific account situation. Effectively organizes prioritization of Daily Worklist task. Ensures Worklist coding is consistent with documentation in LastWord. Secures all applicable accounts in timely manner as defined by Due Diligence Standard while maintaining department productivity and quality standards.
  • Must maintain facility established productivity standards and Patient Accounts Quality Guidelines. Reports improvements, problems and changes as it relates to insurance verification to Department Management. Performs other duties as assigned in Access Unit Department.

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