Access Analyst - CPAS

Education Associate's Degree in related field or Bachelor's Degree in related field

Experience Experience in Epic software or any healthcare scheduling software design preferred

JOB DUTIES

Develops and maintains a positive working relationship with all UT Southwestern Centralized Patient Access Services (CPAS) internal and external customers and serves as a content expert. Collaborates and consults with essential parties regarding technical scheduling, template design, and change requests. Ensures all changes positively impact UT Southwestern patients and align with business rules.

Leads comprehensive project plans outlining scope, objectives, deliverables, timelines, and resource requirements. Conducts risk assessments and develops mitigation strategies to address potential project constraints.

Demonstrates expertise in scheduling operations through analysis of template and scheduling processes and utilization; recommends improvements including enhanced system functionality.

Provides change control oversight and forecasts impact to access with proposed changes for patients, providers, and clinics.

Provides technical knowledge and education to all UT Southwestern CPAS internal and external customers to ensure adherence to UT Southwestern CPAS departmental and overall organizational standards and goals.

Collects and maintains technical design documents of current state and future state that encompass extensive data analytics to allow for data driven technical decision points.

Drives and collaborates with Information Resources for technical testing, development, and implementation of new Epic enhancements that directly impact UT Southwestern CPAS internal and external customers.

Maintains SharePoint/technical resources outside of Epic.

Performs other duties as required.

SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.