Academic Support Librarian

To provide professional and liaison support to staff and students in Schools and Academic Units on behalf of Information Services (IS).

Professional qualification in librarianship or information science e.g., BSc or MSc, or equivalent experience

Competent full use of the University standard productivity software such as: Microsoft Office Suite; Microsoft Teams and SharePoint for collaboration internally, nationally and internationally, Outlook for messaging and calendar

Ability and willingness to learn new digital skills and capabilities appropriate to your role and how it evolves

Proven ability to communicate effectively with individuals and/or groups of staff and students and experience of delivering training and/or teaching

Confidently use standard audio-visual equipment to deliver professional presentations

Good knowledge and understanding of relevant legal, statutory and governance applications and wider professional issues and turning them into good practice

Excellent interpersonal, influencing and presentation skills, able to understand and communicate complex issues effectively

Demonstrable professional and proactive approach to excellent customer service

Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment both independently and as part of a team

General awareness of information sources required in Schools’ subjects to enable response to enquiries and experience of working closely with stakeholders across all levels of the organisation

Ability to research, analyse and present complex information effectively with good attention to detail

High level organisational skills with the ability to prioritise operational and strategic developments as appropriate to the role

Experience of work in a higher education library, preferably in a liaison, customer facing environment

Experience of Higher Education and the research process

A formally recognised teaching qualification, e.g., PGCAP/FHEA or similar

Experience of course delivery via a VLE environment

Information management skills

Ability to create and maintain online content

In-depth knowledge of information resources and services in Schools and Academic Units

Demonstratable ability to use reporting and analysis tools and proven skills of analysing information relevant to the role

Learner and Academic Services comprises teams of staff responsible for delivering a range of excellent academic and learner support services, at all campuses and for all students regardless of mode of study, to support delivery of Strategy 2025. Through the work of the LTES (Learning and Teaching Enhancement Services) team LAS develops, creates, coordinates and deliver global enhancements of/to the online capabilities/digital knowledge/aptitudes in both our academics, professional services staff and students, resulting in enhanced digital resources and environments. Aligning technology, systems and spaces to support learning & teaching ambitions.

Teams within LAS comprise:

Integrated specialist services to support HWU Digital Education ambitions comprising learning technology design, IT training, effective learner advice, learning technologists, VLE development; AV support services, media production

Student and staff skills development

Academic librarian services/Effective learning services, including support for all campus libraries

At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.