911 Telecommunicator

Department: Police Department FLSA: Non-exempt

Reports to: Telecommunicator Supervisor Schedule: Fulltime

Under the general supervision of the Telecommunicator Supervisor, the Telecommunicator operates telecommunication equipment in the receipt and transmission of police, fire and other calls. Telecommunicators perform technical work in monitoring multi-channel telecommunications equipment to dispatch police, fire, first responders or other personnel and equipment in response to emergency and non-emergency calls on an assigned shift. Employees in this class receive complaints and other forms of communication from the general public where appropriate, contacts the units to be dispatched, giving the type and location of the emergency and other pertinent information.

High School Diploma or GED; Experience in radio dispatching or public safety telecommunications work requiring computer and voice communication preferred; or any equivalent combination of experience and training which provides the required knowledge, skills and ability.

Must be able to acquire and maintain a valid certification from the North Carolina Division of Criminal Information as a DCI Terminal Operator in the first three DCI modules

Acquire and maintain Telecommunicator Certification through North Carolina’s Sheriff’s Education & Training Standards Division

Completion of the federal NIMS courses ICS 100, ICS 200 and ICS 700 within 18 months

To Apply: Select the employment application below

The Town of Pineville is part of the North Carolina Retirement System and as a condition of employment, 6% of every employee’s salary is deducted from their paychecks for the retirement fund. The Town contributes at set rates that are more than double the employee’s contribution rate, so your retirement savings add up fast! This is a defined benefit plan and an employee’s retirement is based upon years of credited service. An employee is fully vested after five years of credited service.

We also offer a voluntary 401(k) or 457(b), defined contribution plan, with the Town matching up to 5% of an employee’s contribution. Sworn law enforcement personnel will automatically receive a 5% match regardless of their own contributions. Once enrolled, an employee is vested immediately.

We value diverse language skills! After joining our team, employees may apply to receive bilingual premium pay for approved languages.

Approved languages include: Spanish, Vietnamese, Chinese, Arabic, Hindi, Russian, Tamil, Telugu, and Tai languages .

Successful applicants will complete a language proficiency assessment following hire.

Click the button below to view the Town of Pineville Employee Handbook.

To submit an application for employment, please fill out the document below, download the filled out form to your computer, and send it to [email protected].

For Police positions, please use this link .

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After downloading the completed Employment Application, you may…

Fax your resume to: 704-889-2364

Email your resume to: [email protected]

Or print and mail your resume to:

Pineville Town Hall Attn: Human Resources Dept. P.O. Box 249 Pineville, NC 28134