360 Mechanical Service Advisor
Role Overview
ServiceUp Mechanical Service Advisors are the bridge between fleets and repair shops. From diagnosing needs to final documentation, we oversee the entire repair process with precision and transparency, ensuring every job is done right, on time, and at the right price. Our mechanical know-how builds trust, service keeps fleets loyal, and together we fuel customer satisfaction, repeat business, and company growth.
Full Job Posting
About the Role
ServiceUp Mechanical Service Advisors are the bridge between fleets and repair shops. From diagnosing needs to final documentation, we oversee the entire repair process with precision and transparency, ensuring every job is done right, on time, and at the right price. Our mechanical know-how builds trust, service keeps fleets loyal, and together we fuel customer satisfaction, repeat business, and company growth.
What You'll Do
Be the customers advocate to ensure proper repairs
Guide shops through repair process
Document and communicate all information
What You'll Bring
Attention to detail
Passion for learning
2-5 years of SA experience
Experience in multiple estimating softwares and communication platforms
FMC experience (preferred but not required)
Why You’ll Love Working Here
We live our values every day: Team First, Work Smart, Own It, Be Bold, Push Boundaries . If that sounds like you, you’ll fit right in
What We Offer
- Competitive pay with equity
- Medical, dental, and vision coverage
- Flexible PTO and company holidays
- Remote-friendly setup with home office support
- Learning and development budget
- Wellness stipend to support your health and well-being
- Paid parental leave
- Benefits may vary by location and role.
- If you’re motivated by impact and aligned with our values, we want to hear from you. You don’t need to meet every single requirement — we care about your skills, drive, and how you work with a team.
- Service Up is an equal opportunity employer committed to a diverse, inclusive workplace where everyone can do their best work.
About ServiceUp
ServiceUp is reimagining a $200B+ industry with AI-powered orchestration for fleet and insurance vehicle repair. We’re the all-in-one platform bringing modern efficiency to a complex market. We’re trusted by some of the world’s largest and most sophisticated fleets and insurers.
Our AI-powered platform automates the entire repair lifecycle, from the moment a vehicle needs service until it’s back on the road. By removing bottlenecks, providing real-time visibility, and streamlining decisions, we help customers reduce downtime, control costs, and keep operations running smoothly.
As one of the 100 fastest-growing startups in the United States, and backed by $55M in Series B funding , we're leading this transformation. Join us and help shape the future of vehicle repair.
About ServiceUp
AI-powered fleet repair platform that automates repair and maintenance for fleet operators and insurance carriers.
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