1000000575.SYSTEM ENGINEER SENIOR.INFO TECH - OPERATIONS

Role overview

Responsibilities

• Acquire, architect, install, configure, maintain, and operate hardware and software for compute and storage environments.
• Implement and operate data protection and disaster recovery solutions; ensure data and systems are backed up, replicated, and recoverable.
• Manage cabinet, cabling, and power configurations.
• Troubleshoot complex issues, act as an escalation contact, work with vendors, and write advanced scripts.
• Gather project requirements, recommend server and storage solutions, guide technical implementation, and coordinate equipment deployment, installation, configuration, and testing.
• Identify process improvements; research, evaluate, and test emerging technologies; and help plan future technology solutions.
• Participate in budget planning and procurement, prepare future budget plans, obtain vendor quotes, and negotiate purchases.

Education and experience

• Education and experience equivalent to a bachelor's degree in Computer Science or a related field.
• Five years of systems engineering experience involving compute and storage system maintenance.

Knowledge and abilities

• Expert knowledge of data center design, management, and operations; software-defined data center and storage theory; disaster recovery; data protection; information security; and cloud technologies.
• Knowledge of storage area networks, Fibre Channel/iSCSI, Windows/Linux identity and access management, operating system services, email, compute or storage, cloud, data protection/disaster recovery, and security services.
• Ability to evaluate products, troubleshoot complex compute and storage issues, interpret business requirements, develop architectural designs and documentation, and communicate clearly.

Additional requirements

• Must possess a valid Texas driver's license, maintain a good driving record, and provide a copy of a 10-year driving history.
• A national fingerprint-based records check is required for positions with access to criminal justice databases; incumbents must remain eligible to pass it.
• May be required to provide 24/7 on-call technical support; role involves prolonged sitting, standing, and walking and lifting materials up to 20 pounds unassisted.