Nursing Supervisor-Nursing Operations

Overview

• ****JOB DESCRIPTION****
• This role is a middle management position for supervisory coverage of the Nursing Department, other
• patient care areas, and the hospital in general.
• It is usually 24/7 coverage and requires knowledge of hospital and nursing policies and procedures to enable independent judgment in their interpretation.
• The role assists with the coordination of patient flow, patient placement, staff allocation, and other patient services through collaboration with administrative/supervisory staff, physicians, charge nurses, and ancillary support staff across all hospital departments.
• ****RESPONSIBILITIES****
• Manages and supervises nursing team after hours in order to create and maintain a high level of safe practice.
• Represents/acts as admin on-call liaison with nursing departments’ directions in their absence while maintaining a positive business practice in compliance with established policies and standards of the organization.
• Responds to all emergencies; including Internal and external disasters and all kinds of codes, clinical and non-clinical, and initiation of emergency preparedness plans for any presenting emergencies.
• Activates on-calls of specialties service staff for emergency interventions.
• Rounds actively on all Nursing units to optimize patient care, enhance patient safety, as well as empower, support and develop the staff.
• Assures that nursing resource shift allocations are based on identified needs and nursing workload measures.
• Acts as the focal point of contact for external communication to the hospital, especially SEHA/DOH.
• Maintains regular communications with bed placement and patient care units regarding bed availability and resulting patient care and/or staffing
• Coordinates and communicates plans for temporary and permanent bed openings and closures.
• Co-manages staffing after hours based on patient acuity, patient census, and available staff at a given shift.
• JOB DESCRIPTION
• Provides guidance and feedback in relation to staff performance and policy adherence.
• Acts as a resource in identifying and/or resolving administrative operational problems, at a given time, reports and escalates significant issues.
• Responds to patient/family’s concerns in a timely manner, strives to resolve conflicting expectations, while preserving the best interest and integrity of all involved.
• Intervenes and give corrective action on the spot in any identified unsafe practices/situations that violate patients’ or staff’s safety and reports back to the line manager.
• Co-ordinates proper disposition of ambulance conduction.
• Manages Nurse Float pool appropriately.
• Builds relationships with staff, peers, and colleagues to support interdisciplinary and interdepartmental planning, aimed at improving patient outcomes.
• Facilitates effective communication between the patient, family, and the interdisciplinary health care team as required.
• Uses information technology to access, transmit and produce information as necessary.
• Undertakes patient and environmental risk assessments and documents corrective actions to improve patient outcomes as required.
• Supports and participates in the implementation of evidence-based practice to promote clinical knowledge and a research-based clinical practice environment.
• Oversees operational efficiency and utilization of staff resources in collaboration with unit-based leadership to ensure NHPPD targets are within the acceptable range.
• Leads the daily safety and capacity huddles.
• Monitors and supports the organizational Key Performance Indicators and Clinical
• Indicators and reinforces corrective action to improve clinical service.
• Coordinates, monitors, and reports incidents occurring after business hours and facilitates corrective or preventative action as required.
• Minimizes exposure to incidents of infection/cross-infection of patients, staff, visitors, and the public. Ensures staff adheres to the infection control policies and procedures of the
• organization
• Recognizes the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position
• Participates in committees, task forces that are interdisciplinary or interdepartmental; may be required to chair, co-chair or lead such groups.
• Performs any other duties as may be assigned relevant to the basic responsibilities of the role.
• ****Accountabilities****
• Reports to CNO and leader’s daily hospital census report. Maintains reports on nursing department activity e.g. sick leave and occupancy rates.
• Provides hospital leadership with clinical and administrative reports deemed necessary.
• Addresses the immediate legal and ethical dilemmas in a professional, collaborative manner and refers to the relevant person for action.
• Ensures quality and effectiveness of nursing practice in their assigned services to make improvements as required.
• Maintains and updates a professional portfolio.
• Develops and achieves annual performance criteria/goals in conjunction with the Line manager.
• Adheres to the dress code and ensure the appearance is neat and clean.
• Maintains and updates own professional development through relevant educational activities.
• Evaluates the quality standards of nursing documentation and ensure compliance with organizational policy and standards.
• Maintains patient and environmental risk assessments and documents corrective actions to improve patient outcomes as required.
• Facilitates reporting of incidents occurring within the Organization by proper coordination and facilitating corrective action taken.
• Maintains confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy
• Provides ongoing timely feedback, verbal and written anecdotes, to staff on performance.
• Anecdotes should be shared with the Nurse Manager or Director to be used as part of performance evaluation.
• ****Required:****

Qualifications

Bls;Acls;Pals

Required

Desired