Contractor/Integration Engineer
Skills
About This Role
Overview
We are looking for an Integration Engineer to handle the technical side of customer deployments.
This role is the hands-on counterpart to the Delivery Project Manager.
You will be responsible for configuring and executing all integrations between the company and the customer’s existing enterprise systems, running end-to-end testing, and ensuring everything works reliably before go-live.
When gaps exist in the product’s integration capabilities, you will work with the team to build or extend what’s needed.
Key Responsibilities
- Configure and implement SSO integration (SAML 2.0, OIDC) with the customer’s identity provider to enable secure single sign-on for the client
- Set up Active Directory or LDAP synchronization for automated user provisioning, role mapping, and deprovisioning.
- Integrate client's Productivity module with Microsoft Exchange or Microsoft Graph API for calendar, meeting management, and email-related features.
- Integrate client's HR module with the customer’s HRIS, including SAP SuccessFactors, Oracle Fusion HCM, or equivalent systems, for employee data sync, org structure, leave management, and related workflows.
- Build and execute integration test plans covering data flow validation, error handling, edge cases, and performance under realistic load.
- Run end-to-end testing and support UAT cycles, working directly with the customer’s technical teams to validate functionality and resolve issues.
- Identify product gaps or missing APIs needed for customer integrations, and work with the client's platform engineering team to define requirements and deliver fixes or enhancements.
- Write and maintain integration documentation, including configuration guides, API mapping references, and troubleshooting runbooks.
- Provide technical support during go-live and early production to ensure stability and quick resolution of integration-related issues.
Requirements
- 4+ years of experience as a software engineer, integration engineer, or solutions engineer working with enterprise systems.
- Hands-on experience with identity and access management: SAML 2.0, OIDC, Active Directory, Azure AD, and LDAP.
- Strong working knowledge of Microsoft Graph API, Exchange Web Services (EWS), or Microsoft 365 integration patterns.
- Experience integrating with at least one major HRIS or ERP platform: SAP SuccessFactors, Oracle Fusion HCM, Workday, or equivalent.
- Proficiency in at least one backend language (Python, Java, Node.js, or C#) and comfort working with REST APIs, webhooks, and message queues.
- Strong testing discipline: experience writing integration tests, load tests, and working through UAT with customers.
- Ability to read and understand API documentation quickly and debug integration issues independently.
- Excellent communication skills in English; Arabic is a strong plus.
- Nice to Have
- Experience with middleware or integration platforms (MuleSoft, Dell Boomi, Azure Integration Services, or similar).
- Familiarity with AI/ML platforms, agentic workflows, or intelligent automation products.
- Experience working in the Saudi Arabia / GCC market, including familiarity with local enterprise IT environments.
- Knowledge of data privacy and compliance requirements relevant to Saudi Arabia (e.g., PDPL).
- Prior experience working in or alongside delivery teams from firms like Accenture, EY, TKXEL, or similar.
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