Assistant Manager (First Mile - Operations)
Skills
About This Role
Overview
About noon
We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric.
Our mission is to deliver to every door every day.
We want to redefine what technology can do in this region, and we’re looking for an Assistant Manager for our first mile operations who can help us move even faster.
Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes.
Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
noon’s mission: Every door, every day.
What you'll do
- This role is for a key managerial position within noon Minutes, which targets to establish itself as the dominant Q-Commerce player in MENA.
- The Ops team is responsible for ensuring the smooth execution of noon Minutes strategy across the region.
- The role requires the candidate to hold multiple responsibilities, ensure collaboration across functions, and oversee the end-to-end daily performance of a city/cluster of stores.
- Play a pivotal role in scaling up noon Minutes
- Ensure adherence to SOPs
- Implement process improvements to boost the efficiency of Minutes’ operations
- Manage end-to-end Ops KPIs of a city/cluster
- Be the Ops POC for any matter related to your city/cluster
- What you'll need:
- Bachelor’s degree in a related and competitive field from a top university (e.g. engineering, management)
- Exceptional quantitative and analytical skills, with demonstrated ability to analyze data and generate insights to drive process improvements
- Great problem-solving skills, with a strong track record of finding unique solutions to overcome difficult challenges
- Ability to quickly absorb new information, simplify and break down issues, and structure tailored solutions to solve them.
- Outstanding verbal and written communication and collaboration skills
- Aptitude for organization, flexibility, and producing results
- 5+ years’ work experience in a related industry (e.g. E-commerce, Q-commerce, Retail)
- Who will excel?
- We’re looking for people with high standards, who understand that hard work matters.
- You need to be relentlessly resourceful and operate with a deep bias for action.
- We need people with the courage to be fiercely original.
- noon is not for everyone; readiness to adapt, pivot, and learning is essential.
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