Application Administrator
Skills
About This Role
Overview
- At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail.
- For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms.
- With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together.
- Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow.
- Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.
- Responsible for ensuring the good functioning of applications used by an organization.
- Include preparing servers, installing and configuring software, loading data, doing maintenance work, accommodating changes required by users, execution of automated scripts and minimizing downtime.
- Monitor the software application, and document and analyze problems.
- Collaborate with the Team to ensure proper integration of the application.
- Work closely with the Team and vendors to tune and troubleshoot problems.
- Develop test plans to verify logic of new or modified applications.
- Maintain system documentation.
- Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services with the Team and clients, ensuring business operations will operate correctly in current and future environments.
- Set up administrator and service accounts.
- Work closely with the Team and the Office of Audits and Analysis to ensure appropriate controls and audit logs are in place.
- Provide advice and training to end‐users.
- Maintain current knowledge of relevant technologies and business processes.
- Review the governing regulations to ensure proper program support.
- Enable best practices.
- Process automation.
- 3+ years’ experience in similar function
- Basic knowledge of
Python, C#, PHP
- and other programming languages
- Experience in applications such as
- Salesforce Commerce Cloud, or any ERP platform i.e.
- SAP, MS, Dynamics, Oracle mandatory
- Understand the workflow and process requirements of business units related to the application.
- Demonstrated ability to provide outstanding customer service, be a good listener and work well with a diverse group of customers and IT.
- Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering complex applications.
- Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods.
- Hands‐on experience in process automation, best practice approach, technology efficiency, and effectiveness.
- Self‐motivated, able to work independently, and takes initiative.
- Ability to multitask in a fast‐paced environment.
- Outstanding attention to detail with superior time and project management skills.
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